Jointown has continued to carry out independent development and provided customers with information technology-driven value-added services; it has also advanced the development of medical diagnosis services, enhanced public health service capabilities, and extended the business to medical services, health management, medical technology and other comprehensive health fields, to create a comprehensive health service platform.

Jointown has been upholding the technical strategies of industrial upgrading and informatization innovation and integration for years. The information technology value-added services have been extended from the pharmaceutical distribution to the production, retailing, and other business sectors. In 2023, Jointown continued to upgrade information technology, and independently developed and iterated over internal management and external empowerment tools such as upstream supply chain SaaS system "Zhiyaotong" and cloud procurement, and downstream SaaS system "Yundiantong" platform, "Youngjoin" B2B e-commerce platform and "Jointown's Ten-Thousand Stores" digital platform. Efficient business collaboration has been achieved between the Group, the branches, and the subsidiaries, so that automatic transmission and sharing of data are realized within the ERP system. The collaborative management platform for suppliers has integrated systems such as internal ERP system, LMIS system, and financial sharing system; moreover, the upstream and downstream customers of the Company can enter the Jointown system to inquire relevant information and services, automatically generate orders and enjoy other services through system connection, authority, and passwords.

Jointown is committed to creating value for upstream and downstream customers. It uses platform-based, Internet-based and digital tools to empower upstream and downstream customers while promoting the acceleration of digital transformation. According to the core needs of customers, Jointown provides digital solutions and intelligent tools, including the independently developed "Zhiyaotong" system serving upstream industrial enterprises and providing them with services such as data analysis, flow query, customer management and sales staff management; the "JK.com" intelligent service platform serving hospitals, improving patient experience and healthcare efficiency, and providing services such as Internet hospitals, prescription circulation and cloud pharmacies; the "Mendiantong" intelligent store system for pharmacies, offering services such as one-click store opening, cloud warehouse sharing, telemedicine, commercial insurance payment; and the comprehensive intelligent solutions for primary medical organizations, such as informatization solutions for county medical service community, integrated software and hardware solutions for primary medical institutions, and "Jiuxin Internet + Smart Traditional Chinese Medicine" project.

Medical institutions such as Huangshi Guangci Geriatric Hospital Co., Ltd. and Longyang Street Community Health Service Center in Hanyang District, Wuhan City under the company continue to provide the public with professional services like traditional Chinese and Western medicine diagnosis and treatment, preventive health management, and health record management. The company's subsidiary, Jointown Healthcare Technology Group Co., Ltd., specializes in the operation of ophthalmology and other specific disease businesses, focusing on the sales of ophthalmic products and services such as fundus camera, OK lens fitting, vision and optical inspection. By connecting with professional institutions, it can provide online basic medical services such as pre-diagnosis consultation, appointment registration, secondary diagnosis and treatment, examination and testing, treatment and rehabilitation, green channel for critical illnesses, post-hospital care, and comprehensive physical examination.